AI SOFTWARE FOR LITIGATION & INVESTIGATIONS
Merlin puts AI to work alongside your team throughout the matter. Find what matters. Understand what it means. Use what you learn.
From first question to final resolution.
Merlin is transforming how professionals investigate, discover and review information. We're putting agentic AI to work across large document collections, helping legal and other professionals find what matters, understand complex information and make better decisions.
The goal is finding answers, not just documents. In complex litigation and investigations, information is scattered across emails, contracts, reports, transcripts and millions of other records. Finding relevant documents is only the beginning. Professionals must understand what happened, determine which documents matter, make decisions and act on what they learn. AI does much of the heavy lifting while people remain in control, directing the work and making the decisions that matter.
We're building on nearly three decades of discovery innovation. Our team pioneered cloud discovery, multilingual search and continuous active learning before selling our first international eDiscovery company to OpenText. Today, we're using agentic AI to fundamentally change how discovery work gets done.
Better understanding. Better decisions. Better outcomes.
Three powerful ways to put Merlin's AI to work on your next matter.
Give Alchemy a question or an assignment. It investigates the information, pursues follow-up questions and develops sourced answers and work product.
Your review manager defines, refines and validates the protocol. AI reviewers apply it consistently across the collection, at scale.
Our team combines AI and legal-process expertise to turn scans, transcripts, medical records and other challenging documents into searchable information, summaries and structured data.
Alchemy is Merlin’s agentic AI software platform for investigations and discovery. It combines a complete discovery workflow with AI that works alongside your team across millions of documents.
Give Alchemy a question or an assignment. It can plan the work, investigate the information, pursue follow-up questions and develop sourced answers and work product. Your team directs the inquiry and decides what comes next.
Uncover relevant information across millions of documents with integrated keyword search, semantic search and continuous active learning.
Investigate what happened. Connect facts, people and events, pursue new questions and develop answers grounded in the record.
Build reports, timelines, witness materials and arguments that help your team prepare, advise and develop strategy.
Traditional discovery starts with searches.
Alchemy starts with the question.
Ask what you want to know about the matter in ordinary language. Alchemy finds the most relevant information, analyzes it in context, and develops an answer your team can review, test and use.
Ask the question. Let Alchemy do the searching.
Clear answers, grounded in your documents.
The documents describe several defenses to eminent-domain actions: challenging whether a taking served a valid public use, disputing the factual or procedural basis for the taking, and relying on statutory reforms to restrict takings for private development.
Illustrative preview based on an Ask Alchemy analysis
From First Question to Final Resolution
Complex matters do not unfold in separate boxes. An investigation leads to new documents. Review uncovers new questions. A deposition changes the theory of the case. New information reshapes strategy.
Alchemy stays with the team as the work changes. Use it to investigate what happened, find and review relevant information, prepare for witnesses and depositions, develop strategy, test arguments and turn what you learn into work product.
Same matter. Same information. One AI teammate working alongside your team throughout.
Rethinking Discovery
Finding relevant documents is essential. Understanding what they tell you is the goal. Alchemy builds on search to investigate questions, connect information across documents and develop sourced answers your team can examine and use.
Traditional Discovery Platforms
We noted a safety concern with the design. The issue was discussed at the meeting and options were considered.
Discussion of the safety concern and next steps. Agreed to escalate to management for review.
The team raised a safety concern. Management was notified and requested additional analysis.
Confirming the safety concern has been escalated to management and the analysis is underway.
Search hits, ranked documents and highlighted passages.
Read the results, assemble the story and develop conclusions.
Alchemy
The records show a concern was raised, discussed by the team and escalated to management. [1] [2] [3]
An initial concern was identified in an internal communication, discussed at a subsequent team meeting and then escalated to management, who requested additional analysis. [1] [2] [3]
“We noted a safety concern with the design…”
[1]“Discussion of the safety concern and next steps…”
[2]“The team raised a safety concern. Management was notified…”
[3]Sourced answers, connected facts, timelines and reports.
Examine the supporting record, challenge conclusions and decide what to do next.
From searching for documents to understanding the matter.
Built Better
Most platforms run matters on shared infrastructure. Alchemy gives every matter its own isolated cloud environment, giving your team greater control over security, deployment and cost.
Isolate
No shared compute. No commingled files. Each matter runs in its own secure cloud environment.
Learn about single-tenant securityControl
Select the region, deploy in Merlin’s cloud or your own AWS account, and control the resources available to the matter.
Explore deployment optionsSave
Pay full hosting rates while the site is on and 70% less while it is off. Typical matters can reduce hosting costs by roughly 50–60%.
See how On/Off Pricing worksYour data. Your environment.
One matter. No commingling.
Run only when you need it.
Review Partner builds an AI review team specifically for your matter. It studies your documents, exposes edge cases, helps refine the review protocol and validates the results before full review begins.
Human judgment directs the review. AI provides the scale.
Human judgment. AI scale.
Study the collection, find edge cases and refine the protocol through targeted questions.
Test against fresh documents and measure accuracy before full review begins.
Apply one validated protocol across the collection with consistent judgment.
90%+ minimum validation accuracy
95%+ typical validation results
Documented reasoning for every call
Merlin AI Services
From scanned documents to transcript and medical record summaries, Merlin turns challenging files into information your team can search, understand and use.
Turn scanned pages and difficult layouts into information your team can find and use.
Better information in. Better analysis out.
Why Merlin
Merlin combines three decades of discovery innovation with AI and cloud technology built from the ground up for the way legal teams work today.
Built around AI rather than adding it to a legacy platform.
Software and workflows to manage the matter around the AI.
Single-tenant isolation, elastic resources and utility economics.
1997–2000
Intranets and extranets for litigation teams.
2000–2007
Early cloud discovery.
2007–2012
Discovery across languages.
2012–2019
First CAL system on the market.
2021
Ranking in 100 ms.
2023–Today
First GenAI applications. Now an AI Discovery Team.
Click text to edit. Replace photos. Drag logos or use the arrows to reorder.
Clients & Results
Leading corporations, law firms and investigation teams use Merlin on complex matters involving large volumes of documents.
“Merlin delivered evidence-backed answers from 100,000 documents in weeks, not months or years.”
Darren Mullins
EMEA Investigations Partner,
HKA (Dubai Office)
“Alchemy is so far ahead of all the other ediscovery chatbot/question answering investigatory tools out there. There is complex orchestration under the hood but simplicity in user interaction.”
Dr. Jeremy Pickens
Managing Director of Applied
Science at Elevate
“Unlike other tools, Merlin’s plain-language interface makes it instantly accessible and adoption will be exponential.”
Samantha Bowie
Founder, Siera Data, Sydney, Australia
NEWS & INSIGHTS
ARTICLE · AI SEARCH SERIES
Keyword, semantic search and continuous active learning solve different problems. Used together, they can find evidence that any one method would miss.
Read the article →
BOOK · FOURTH EDITION
A practical guide to the technology and its role in discovery.
Explore the book →
WEBINAR
See how generative AI supports trial strategy and investigations beyond document review.
Watch the webinar →